Privacy, Terms and Conditions
Use of the Website
For questions on the minimum check-in age for a specific property, please contact the property directly prior to making the reservation. All materials contained on this site are for informational purposes only. You may not use the site to: make any false, fraudulent or speculative reservation or any reservation in anticipation of demand; post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; send any type of bulk communications, including but not limited to, spam, junk mail, or chain letters, or for any other purpose that is unlawful or prohibited by these terms and conditions.
You agree that you will not pretend to be or attempt to impersonate another person, whether as an individual or as a representative for any type of entity, whether real or not, including acting as a representative of Carlson Hotels or any other party that provides services related to this site.
Access and Interference
In connection with your use of the site, you will not use any robot, spider, other automatic device, or manual process to monitor or copy the site or the contents or information contained therein without our prior express written consent. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the site or any transaction being conducted through the site. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content from the site without our prior express written consent or the consent of the appropriate third party.
Any information you provide to us (i) shall not contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information; and (ii) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers.
Responsibility for Links
Our offer includes links to external web sites. Despite careful verification of content, we assume no liability for the content of linked sites. The operators of such external sites are solely responsible for their content. We have no influence on these content. Therefore we can not accept any responsibility for the content of these websites. In each case the operators of the linked pages are responsible for their contents. The linked pages were checked for possible legal irregularities at the time of the establishment of the link. A permanent check of the linked pages is not possible without specific indications. If we are told about illegal content, these links will be removed immediately.
We will not collect any personally identifiable information about you (name, address,telephone number, email address) unless you provide it voluntarily. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the provison that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
The materials in this site could include technical inaccuracies or typographical errors. ZENKLAUSEN may make changes or improvements at any time without notice, including after confirmation of a transaction. The information contained in this website is for general information purposes only. The information is provided by ZENKLAUSEN and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of ZENKLAUSEN. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, ZENKLAUSEN takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
We do not control the information provided by other users that is made available through the site. You may find other user’s information to be offensive, hurtful, derogatory, dishonest or inaccurate. You should make whatever investigation you believe is necessary and appropriate before proceeding with any online or offline transaction with any third party. To the extent we list or link to any third party products or services on our site, our site is only the venue, and we are not involved in the actual transaction, and have no control over, and make no representations regarding, the quality, safety, legality, or accuracy of any of the services or products.
We reserve the right, but not the obligation, to modify or cancel reservations where it appears that a customer has engaged in fraudulent, illegal, or other inappropriate activity, and to prohibit or restrict your participation or utilization of the site if you fail to comply with all Terms and Conditions contained herein as determined in our sole discretion.
Restriction of Liability
ZENKLAUSEN will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure. ZENKLAUSEN will not be liable for any damages or injury, including but not limited to, special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if there is negligence or ZENKLAUSEN or an authorized ZENKLAUSEN representative has been advised of the possibility of such damages, or both. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. In any event, ZENKLAUSEN’s total liability to you for all losses, damages, and causes of action (in contract or tort including without limitation, negligence), or otherwise will not be greater than the amount you paid to access this site. You hereby waive any and all claims, causes of action, or the rights to bring such claims or actions, arising out of or related to the site, Public Communication, or these Terms and Conditions after one (1) year from the first occurrence of the kind of act, event, condition, or omission upon which it is based.
We are not responsible for, and shall have no liability for: (i) telephone, mobile, electronic, network, internet, computer, hardware or software program malfunctions, delays, or failures; (ii) for any injury, loss or damage to your computer or interception or use of credit card information, related to or resulting from use of the site or any sites, services, or materials linked or relating thereto; (iii) any incorrect information, whether caused by other users or by any of the equipment, software, or programming associated with or utilized in the site or as the result of technical or human error which may occur in the processing of information regarding the site.
The published information on these pages are subject to the Law of Copyright. The reproduction, editing, distribution and any kind of exploitation outside the limits of the copyright law requires the written agreement of the originator. Contents contributed by third parties are marked as such. Downloads and copies of these pages are permitted for private use only. The commercial use of our content without the agreement of the originator is illegal. The names, trademarks, service marks and logos appearing on this site may not be used in any advertising or publicity, or otherwise to indicate ZENKLAUSEN's sponsorship of or affiliation with any product or service, without ZENKLAUSEN’s prior express written permission.